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Beginners Guide To Managed IT Services



Table of Content


  • What Are Managed IT Services?

  • Common Challenges Faced By Businesses

  • Benefits of Getting Managed IT Services

  • iBovi’s Managed IT Services

  • Key Takeaways

  • Conclusion

  • FAQs

If your technology isn't functioning, your staff can't work. Although it's still common for small firms to do so, hiring a dedicated IT employee isn't always the best option. The use of managed service providers (MSPs) by small enterprises is growing in popularity.


Thinking about contracting out your IT work? Here is all there is to know about MSPs.


What Are Managed IT Services?

Managed IT Services is basically outsourcing all your IT needs to an organization that manages them either remotely or hybrid. These services range from the on-demand response, fixing all IT issues in your office's devices to providing you IT support 24x7 for 365 days.


Common Challenges Faced By Businesses

There are some challenges that businesses usually face. These challenges make it difficult for businesses to be self-reliant in all aspects of their IT infrastructure. Managed IT service providers help you to combat all such issues, including:


  • Issues take too long to be resolved

  • Too much expenditure on IT but no outcomes

  • The in-house IT department is not self-sufficient

  • Vulnerability to security threats

  • Unexpected IT costs keep coming up

  • IT person is not available


Benefits of Getting Managed IT Services


1. Avoid Technical Problems

A managed IT service provider will help your business to avoid technical problems. In order to alert you to problems, it continuously monitors IT components like hardware, apps, security, and the internet. They not only prevent problems for your company but if the company provides cybersecurity solutions as well, it will be more beneficial for your business.


Cybersecurity Solutions Provided By a Managed Service Provider (MSP) include End User Training and Education. Cybersecurity Assessments, Penetration Testing, and more. (Related: Penetration Testing: What Is It, Types & Why It Is Important)


2. Contract Conditions & SLAs

With managed services, you can establish contractual conditions for IT tasks like service level agreements (SLAs). As a result, you won't have to waste time finding, employing, or training IT personnel. By doing so, you can save money by just paying for the coverage or services you really use. You can forgo the expenditures involved in keeping full-time personnel.


3. No Capital Expenditure On Tech

Your managed IT service provider can supply workstations, servers, and software for your company's use. You simply use them and make a payment for them. This means that there will be no capital investments for the technology, which will always benefit your company by allowing it to concentrate the budget in other areas.


4. Efficiency of Infrastructure

Your staff will concentrate on projects that will generate more money if you outsource IT responsibilities to managed services. These service providers can frequently give advice or suggestions to improve the efficiency of your infrastructure. This may result in higher productivity and better ROI.


5. Disaster Recovery

How would you restore all of your systems and data in the event of a disaster as a business owner? An MSP can be of great assistance to you in this area. A competent managed IT service provider can develop a successful disaster recovery plan. It will allow you to sleep better at night knowing that, in the event of a crisis, your organization will be able to withstand it.


6. Better Uptime Management

Unlike your other employees, managed IT service providers do not follow the same timetable. They can frequently update and maintain their systems after business hours. You will experience higher uptime and fewer disruptions to your workflow when MSPs have flexible schedules to fit around yours.


7. Expertise In All Areas

If you have one o two persons in your team looking after IT, chances are they don’t have the level of skills for all aspects. They might be adept at fixing issues with your computer speed, but what happens when your router breaks down? On the other hand, MSPs have qualified staff assigned to each IT function. They have more complete equipment.


iBovi’s Managed IT Services

At iBovi, we understand that managed IT services can be a time-consuming and resource-intensive task for many businesses. Therefore, we have designed our services to help your business to be free from all burdens. We guide you through all aspects of the services that we offer, from planning and managing to getting real value and benefit from the results.